School of Law and Political Science

Frequently Asked Questions

How do I register?
Depending on your situation, you can:
– either use the re-registration application (available throughyour ENT account)
– or usethe first-time registration application for UM
– or register directly with the Faculty (UFR) / School / Institute, according to its specific procedures.

Be sure to review the registration guidelines on the page forthe relevant Faculty (UFR), School, or Institute.

When does the administrative registration period begin?
Administrative registration at the University of Montpellier begins in early July.
These dates may vary depending on the program you are enrolling in or your individual circumstances.
For the registration schedule,please contact your Faculty (UFR)/School/Institute.

I’ve been accepted through Parcoursup or eCandidat—now how do I enroll?
Find out about the enrollment procedures foryour Faculty (UFR)/School/Institute.
Log in to the enrollment application and fill in the required fields to complete your online enrollment.
Be sure to have the documents requested by your Faculty (UFR)/School/Institute on hand, including: your INE number and your CVEC certificate.
Please note that you must have confirmed your admission on Parcoursup or eCandidat beforehand.

What documents do I need to provide when I register?
The list of supporting documents you need to submit to complete your registration is available on the registration page foryour Faculty (UFR)/School/Institute.

I need to provide an official form of identification. Which documents are accepted?
Accepted documents: national ID card (CNI), passport
If you do not have either of these two documents, a driver’s license in a format recognized by the European Union.
Documents not accepted: bus pass, train pass, etc.

How do I log in to the “Primoweb” UM registration app for the first time?
Have your username ready; it must be 10 characters long.
You’ll find the necessary information on theregistration app’s home page.

I went through the Parcoursup process. How do I log in to the registration application?Or, I’m getting a “User unknown” message. What should I do?
Check the following points or log in with the correct credentials:
– your username: P20 + 7-digit Parcoursup code
– your date of birth format: ddmmyyyy (e.g., 12081992)
Please note: Make sure you have confirmed your choice on Parcoursup within the specified deadline.
If so, you’ll need to wait until the day after your confirmation to register on the “Primo Web” app.

How do I log in to the “Réins web” app to re-enroll at UM?
First, log into your UM IT account (ENT).
Next, click on the corresponding tile.

When I log in to the app, nothing happens. What should I do?
You likely have a pop-up blocker issue (in your browser settings or via an ad-blocking add-on).
You’ll need to disable the pop-up blocker to sign up. It’s also a good idea to clear your browsing history.

I was enrolled at UM in a previous academic year but not in 2019–2020. I can’t re-enroll online—what should I do?
You must contact the registration office ofyour faculty (UFR)/school/institute,whichwill provide you with enrollment instructions.

I registered online. How do I submit my supporting documents online?
Log in tothe “PJ Web” application for submitting supporting documents.
To log in, you’ll need to enter your:
– student ID number: found in the document you received by email after completing your registration (top right corner).
– date of birth in the format DDMMYYYY

I need to submit my supporting documents online via “PJ Web.” What file formats are accepted, and what is the maximum file size for each file?
– The allowed file extensions are: jpeg, jpg, pdf, png;
– Please use scanned copies rather than photographs, but photographs are accepted if they are legible and of good quality.
– The size of each file must not exceed 4 MB.

How can I tell if the Admissions Office has received the supporting documents I submitted online via the “PJ Web” application?
You’ll need to log in to the “PJ Web” application for submitting supporting documents andcheck the validation status of the documents you provided.
Check your email regularly in case the Admissions Office contacts you.

One of my supporting documents has been “rejected.” What should I do?
– Log back into the “PJ web” app; the reason for the rejection will be indicated.
– You will then need to upload a new supporting document and resubmit it through the app.

On the “PJ web” app for submitting documents online, I can only upload one file, even though I have several files that correspond to the requested supporting document.
There are free tools available for scanning documents with your cell phone. These tools also allow you to edit PDF files so that you can combine two files into one. You can easily find these free tools online.
There are also computer programs that allow you to merge multiple PDF documents (PDF printer).

On the “PJ web” app for submitting documents online, what should I do if a document does not apply to me?
– If you receive a request for a conditional document that does not apply to you, you can add a blank page with the words “NOT APPLICABLE” written on it.
– You can also report this to your registration office.

I registered online and made a mistake when entering my date of birth, the spelling of my first and last name, etc., and I can no longer correct it. What should I do?
Please report any data entry errors to the registration office ofyour faculty (UFR)/school/institute.

Applications for financial aid—and, if applicable, student housing—are processed by the CROUS in Montpellier after you submita Student Social File. When you register, you will be asked to provide your financial aid notification, which specifies your aid level; this exempts you from paying tuition fees.

I haven’t received my notification from CROUS at the time of registration. What should I do?
You will register at the full rate, and as soon as you receive your notification, you can request a refund of your registration fees.
If you request payment in three installments, the refund can only be issued at least fifteen days after the final payment, which will occur within two to three months of your registration.
If you indicated that you are a scholarship recipient during your online registration or re-registration but have not yet received notification from the CROUS, you will be asked to pay the full tuition fee.

How do I get a refund of my tuition fees if I am awarded a scholarship after I have enrolled?
Refunds are issued via bank transfer. You must present the following to the Registrar’s Office: your student ID card, a copy of both sides of the CROUS notification indicating your grant tier, and your bank account information (RIB), preferably in your name. If the refund is to be deposited into a third party’s bank account, you must includean authorization for third-party refund along with their bank account information (RIB).

Tuition fees are set by ministerial decree. They include the fee for the degree and access to the University Library.
Details of the fees paid at the time of your registration are listed on the Scol’Pass fee receipt or on your registration summary, which can be downloaded online fromyour digital account (ENT).

What are the available payment methods?
For online registration, payment will be made by credit card (Visa or MasterCard).
For on-site registration, you may pay by Visa or MasterCard credit card, or by check made payable to the University of Montpellier’s Accounting Officer.
For payment by bank transfer: contactyour faculty (UFR)/school/institute of enrollment for instructions.
Registration will not be processed until payment is received. The registration office does not accept cash payments.

Can I delay the processing of my check payment?
No. Registration payments are processed daily in accordance with current regulations. If you think you may have difficulty making a payment, please do not hesitate to contactthe registration coordinator.

I don't have a way to pay. Can someone else pay the registration fees for me?
Yes. However, please make sure this third party is able to pay so that you don't end up with an unpaid balance with the university.

Is it possible to pay in installments?
Yes, for enrollment in a national degree program. Payment in three installments is available for amounts of €100 or more. The first installment must be paid by credit card during online registration or when finalizing registration at the registration office. At that time, direct debit authorization will be set up for the remaining two installments. This payment method is not available if the credit card expires before the final scheduled payment.

I'm having trouble paying online. What should I do?
Contact the registration office ofthe Faculty (UFR)/School/Institute; they may be able to offer you some solutions. For online payments, only Visa and Mastercard are accepted.

When I registered online, I indicated that I was a recipient of a means-tested scholarship (CROUS), but the amount listed does not match my situation. How can I correct this?
Go back to the “ANNUAL DATA” page of the registration application you used.
For the question: “What is the type of scholarship? ” Select: “Higher Education Grant,” and for the question: “What is the nature of your financial aid?” Select: “Need-Based Grant.”
If your problem still persists and you believe you are eligible for a grant, contactthe registration office orthe CROUS.

My payment was declined by the bank. What should I do?
Contact your registration office as soon as possible. Until your account is in good standing, you will not be able to obtain your transcripts, certificate of completion, or diploma.

I’m registering online, but I don’t want to pay online with a credit card. What should I do?
When you register online, payment is required. You may be offered the option to pay in one lump sum or in three installments.
If you cannot pay online, you will need to complete your registration by submitting an application. Contact the registration office of the relevant Faculty (UFR)/School/Institute to find out the registration procedures.

I registered online, but my payment was declined. What does this mean?
Please note that payment is required for online registration. If your payment is declined, contact the registration office ofthe Faculty (UFR)/School/Instituteto complete your registration.

The Academic Student ID (BEA)is a number assigned to every sixth-grade student in France to identify them individually in secondary school. The National Student ID (INE)has been assigned to all students enrolled in their senior year of high school in France since 1995 or who are already enrolled in a French public institution of higher education.

Since 2018, the INE number has consisted of eleven characters, of which only the last two are letters.

INE numbers assigned prior to 2018 consist of eleven characters, combining numbers and 1 to 5 letters.

The INE number differs from the social security number—also known as the INSEE number—in terms of its format (15 digits) and its purpose.

The INE is generally included on the high school diploma transcript (for the final year or early exams). It also appears on academic transcripts issued by high schools and universities.

I can’t find my INE (National Student ID) number.
The INE number is required for your administrative registration.
If you took the French baccalaureate or were enrolled in French higher education: you can find it on your baccalaureate transcript or on your higher education transcript.
If you are an international student and have previously studied in the French higher education system: you will find your INE number on your student ID card, certificate of enrollment, or on your transcripts.

I don't have an INE. What should I do?
The university will assign you an INE when you first enroll. It will be valid at all French universities thereafter.

I forgot to enter my INE when I registered online, and I’ve been assigned a new one. What should I do?
You should report this issueto the registration officeimmediately.

Civil liability insurance covers the obligation of every individual to compensate others for damages caused through fault, carelessness, negligence, or by objects owned, rented, or borrowed.

Professional liability insurance does not constitute the documentation required for administrative registration. Similarly, a membership application or proof of payment of dues does not constitute proof of insurance: neither of these two documents is acceptable.

All students must purchase liability insurance as part of their studies (seeArticle 35 of the University of Montpellier’s internal regulations).

Where can I obtain the civil liability certificate?
From your insurer.
Be careful not to over-insure yourself: before purchasing any policy, check first to see if your comprehensive home insurance or renters insurance already covers your personal life or school-related and extracurricular activities.

French students under the age of 25 must provide proof of their status with regard to national service obligations in order to be authorized to register for exams and competitive examinations administered by public authorities.

What should I do if I’ve lost my certificate of participation in the call-up day?
Only one copy of the certificate is issued. However, before your 25th birthday, you can request a status certificate (by mail or email) from the National Service Center responsible for you (the one in your census department) or the one closest to your place of residence, along with a copy of your national ID card.

What if I don’t know my address at the start of the school year? What should I provide when I register?
We recommend providing a permanent family address that will be valid in the fall. In this case, don’t forget to specify “c/o Mr./Mrs. …” if your name does not appear on the mailbox. You can then notify the registration office of your change of address at any time. The address you provide at the time of registration is particularly important because it will be used to contact you by mail, if necessary.

I will be changing my address during the academic year. Do I need to report this?
Yes, you should report thisto your registrar’s office as soon as possible. Your address is particularly important because it will be used to contact you by mail, if necessary.

Can I register on someone else’s behalf?
Current regulations do not allow registration by a third party. If you are unable to register in person due to a major obstacle, please contactthe registration office.

Can I register by mail?
Only if this option is available for the program you are enrolling in. Please check withthe relevant Faculty (UFR)/School/Institute.

I am waiting to sign a professional training contract or an apprenticeship contract. Can I still register?
Please refer to the instructionsfrom the registration office.

I am a minor. What do I need to do to register?
You must providea registration authorization form signed by your legal guardians. Once completed, it will be kept on file by the registration office.

I have dual citizenship, including French citizenship. Under which citizenship should I register?
You must register under French citizenship.

I took a break from my studies more than two years ago. What should I do?
You must submit a request for authorization to resume your studies tothe University’s Continuing Education Office todetermine whether you qualify for undergraduate or continuing education—which may be funded.

While waiting for a response from another educational institution, I enrolled at the University of Montpellier. What should I do if I change my mind about my future studies?
You must contact the admissions office as soon as possible to request cancellation of your enrollment and a refund of tuition fees. You are automatically entitled to a refund if you submit a written request before September 1. However, refund requests for cancellations submitted on or after September 2 must be reviewed by a committee. The request may be denied if you do not provide sufficient supporting documentation.

What happens if I don’t register by the deadline?
Registration follows a specific schedule that has been widely publicized.
Any late registration is automatically subject to approval for late registration, which may be denied if sufficient supporting documentation is not provided.

The card grants access to the University’s campuses and facilities. It must be presented to University officials or their designated representatives whenever requested. Failure to present the card may result in disciplinary action. Lending, exchanging, forging, or attempting to forge the card is prohibited and is subject to penalties, including disciplinary action.

When and where can I get my student ID card?
When you complete your initial registration at the University of Montpellier, either at the registration office or the academic records office. The relevant office will provide you with specific instructions. When you re-register, the card is updated with a sticker indicating the academic year.

What is the student ID number used for?
In addition to your name, it serves as a personal identifier, particularly in cases where there are people with the same name. The student ID number assigned by the University of Montpellier cannot be used at another university, unlike the INE number, which is recognized nationwide.

I’ve lost my card, or it was stolen, or it’s damaged (bent, has holes in it, etc.). What should I do?
You can request a replacement (for a fee) on CMSWEB throughyour ENT. However, if the card is defective (inactive, not working, etc.), you must go to your registrar’s office: it may be a manufacturing defect. In that case, it will be replaced free of charge.

The Scol’Pass is an A4-sized document that includes, among other things, three enrollment certificates and a receipt for tuition and fees. Be sure to keep the top portion of the document for the duration of your higher education studies. The Scol’Pass is issued upon completion of your enrollment, upon request toyour registrar’s office.

How can I obtain my enrollment certificate?
If you registered online: once you have submitted your supporting documents via the “PJ web” application and the registration office ofthe relevant Faculty (UFR)/School/Institutehas approved them, you will be able to download your enrollment certificatefrom your digital learning platform (ENT) (under the “My File” tab ” tab – “Registration” section).
If you registered directly with the registration office: it will be given to you at the end of your registration process or will be available online shortly.

Summary of Your Registration
To view a summary of your registration, you can download itfrom your online account (ENT). Click on the “Registration Summary” thumbnail.